Are your delivery times too long? Or are your deliveries unpredictable? Do your customers see you as unreliable and untrustworthy? Are you overburdened? Is your business addicted to saying "yes" and starting too many things all at once? Is your service delivery "fit-for-purpose"? Do you aspire to improve but are unsure how to go about it?

Volatility, uncertainty, complexity and ambiguity (VUCA) implies that at the portfolio level we need to deal with an entirely new set of challenges: ever changing and fluctuating demand, diverse customers with conflicting priorities, heterogenous capabilities, and mixed types of demand that are incommensurable.

Do you have an interesting, challenging question about Kanban? How can you apply Kanban in your unique situation? What more can you do with it? Where should you pay attention to ensure success?

Your customers value timely delivery of good quality products and service. Business managers and stakeholders want to make sure that they see progress and get real benefits from the Agile transformations of their organizations. Employees enjoy working in an environment of respect, transparency and balanced workload.