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February 7, 2022
John dreads his Friday evenings. It is that time of the week when he tries to track the progress of his team of thirty, spread out across the country, working on a mega project to migrate the company’s on-premise infrastructure to the cloud. He feels overwhelmed as he spends all weekend sifting through hundreds of emails, chat messages, spreadsheets, printouts and even sticky notes to put together a coherent picture of where the team stands on the project front. Are they on track to finish setting up the cloud database by next Thursday? Is his team overworked (well, he certainly is!)? Will adding that extra replica exceeds their budget? Will he be able to spare a team member to work on that long-pending patch? With more questions than answers, John wonders about his performance and that of the team he manages. John’s boss has similar concerns about his team of managers. So does John’s boss’s boss and so on.
December 20, 2021
Chatbots have now become an indispensable part of human lives. Today's consumer demand for better, faster and more personalized interaction. Chatbots are programmed to react to queries with quick answers in nanoseconds. One cannot imagine meeting customer's expectations without chatbots in the business.
December 14, 2021
We are all too familiar with this scenario - the team follows all the structure, processes and methods that are recommended for Agile, but we have this sinking “feeling” that the team is not Agile, something seems amiss.
December 7, 2021
If you receive a high volume of customer requests every day and it outperforms your team’s ability to resolve these requests. Automated customer service will be able to solve questions and free up resources for your support team. Gone are the days when customer service was a one-on-one interaction between a consumer and a business.
November 19, 2021
In this article, we bring you 13 Best Kanban Software/ Tools that can help you in implementing a Kanban System in your process.
October 13, 2021
Gone are the days when businesses were offline & consumers were indifferent about business operations. Today's consumers expect a simplified buying process that's quick, convenient and tailored specifically for them. One of the ways to make that happen is by deploying chatbots to your website.
August 4, 2021
It was early 2010. We - the Digite management team - were gathered at one of our management review meetings across US and India. It was probably late night for us here in the US - and we were doing a review of the status of development of our new platform - codenamed Gandiva - that was to be the next generation foundation for all our products.
June 15, 2021
In my Consulting role at Digité, I get to work with a lot of our customers who are implementing Agile/ Kanban. We typically engage with them when they are looking to consolidate – formalize, deepen and perhaps make more structured or organized - their Lean/ Agile journey till date. That is when they usually decide that they need a serious enterprise Agile/ Kanban tool to help them in their Agile Transformation objectives.
May 19, 2021
From the Members of the DSPG team at Digite Inc. (Siddhant Bane, Shashank M, Mitesh Gupta and Ashwin Swarup)